Shipping Policy
Shipping & Handling
We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. All orders: standard, expedited and overnight will be shipped and delivered by USPS.
At checkout, you will be prompted to choose a shipping method for your item(s).
The delivery time for APO & FPO shipments may vary.
Orders that qualify for free shipping will receive free shipping for all addresses. Shipping is free for domestic orders valuing over $50, before shipping, handling and taxes are added. Offer cannot be applied to previous purchases and cannot be redeemed for cash. See above for shipping details. Free shipping will be automatically applied to qualifying orders at checkout.
- All orders are subject to credit and address verification.
- Shipping addresses are limited to one address per order.
- Please allow up to an additional 1 business day from the order date for:
- Order verification (For the safety of our customers, you may be contacted to verify this information. If contacted, your order will not process until speaking with you.)
- Tracking information
U.S. shipping rates are as follows*
Shipping Method |
Shipping charge* |
Ordered Delivered* |
First Class |
Free for orders over $50 |
up to 5 business days* |
First Class |
$3.95* |
up to 5 business days* |
USPS Priority Mail |
$10.50* |
3-4 business days* |
USPS Priority Mail Express under 1lb |
$37* |
2 business days* |
USPS Priority Mail Express over 1lb |
$40* |
2 business days* |
*Delivery times go into effect at least one business day after you place an order. Once orders have been shipped, the order cannot be changed.
*Delivery times reflect U.S. orders only
*Orders placed after 1:00 p.m. EST are processed the following business day Monday through Friday. Holiday and Weekend orders are processed the following business day.
*Shipping rates are subject to change.
*Shipping times may vary depending on domestic address location and/or heavier than usual holiday shipping traffic.
Tracking your ground or expedited package
Tracking numbers are assigned to packages upon shipping from our distribution center. You can find these tracking numbers in your shipment confirmation email. It may take up to 48 hours before the package is checked into the carrier's tracking system. While your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide information about your package for 48 hours.
if you have further questions about your order, please email us at tward@shaybutterbabie.com
International Orders
International shipping is final sale
Shay Butter Babie, LLC. is pleased to say that we do what we can to offer international shipping to every country. However, depending on the location, customs fees, VAT charges and other restrictions may apply. At this time, customs/duty and VAT charges are solely dealt with the country and are the responsibility of the customer the product is shipped to. Customs/duty and VAT charges cannot be removed or altered by us.
Once the package leaves the US, we don't have good visibility on it, as not all countries update with tracking information. We ship via US Postal Service Mail. A tracking link for your package is located within your shipping confirmation email. Please note that some countries’ couriers do not update on the USPS website.
Shipping rates are as follows:
Shipping Method |
Shipping charge* |
Ordered Delivered* |
DHL Ecommerce International |
free for orders over $75 |
7-15 business days* |
DHL Ecommerce Canada/Mexico |
free for orders over $75 |
5-10 business days |
DHL Ecommerce International |
$15* |
7-15 business days* |
DHL Ecommerce Canada/Mexico |
$12.5* |
5-10 business days |
*Orders placed after 1:00 p.m. EST are processed the following business day Monday through Friday. Holiday and Weekend orders are processed the following business day.
*Shipping rates are subject to change.
*Shipping times may vary depending on address location
**Some countries may hold package at the local post office, and request duty or custom payments. In certain cases, ability to track the package ends at port of entry. We are not responsible for the package after it reaches said post office or for custom and duty fees. This is dealt solely with the country.